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Dear Sirs: We recieved our table pad the other
day, and we are very pleased! My wife found your ad in our paper, and we
visited you website. We placed our order and the next day your customer
service person (Kathy) called to discuss our measurements. The table was
my grandmother's and we inherited it when she passed away. It is a
wonderful table and we wanted to keep it safe from everyday use. We
thought it was a Thomasville, as it was part of a set with a china
cabinet. Kathy spent a long time with us discussing the table dimensions
we had entered on the website. After a thorough investigation she figured
the table was most likely a Broyhill table. Later that week we spoke with
my aunt, and she told us the table was not a Thomasville like the cabinet,
but was a Broyhill! You guys sure know tables! The fit is perfect! We
should have bought the tablepad years ago! Thank you for a superb
experience. Tom & Pat Stodola Ontario, CA
Tom Stodola Ontario, CA

It is not often that ordering a product without
viewing the product first can be such a pleasant experience. My husband
discovered your ad in our Sunday paper. The table pad was just what we
had been looking for. From our first inquiry to your company by e-mail
and receiving your packet of information, ordering from your friendly
and helpful representative, and receiving our top of the line table pad,
we could not be more pleased. Your company and services comes highly
recommended.
Kathy Smith Monroe, LA

I recently placed an order for Dining Room table pads
through Factory Direct Table Pads. Their representative, Kathy, was extemely
helpful through the ordering and measuring stages of the process. Her patience,
expertise, and guidance helped me to produce an accurate sketch of my table
which ultimately produced the beautiful, perfectly fitting pads that are
resting today on my table. The entire process took less than 2 weeks to
complete. Thank you Kathy for caring enough and going that extra step to make
me comfortable not only through the ordering process but very pleased with
the finished result. Your company has a tremendous asset in you and the
valuable service you provide to the marketplace. I will gladly recommend
Factory Direct to anyone who has a similiar need in the future.
K. Curitore Staten Island, NY

I would like to thank your company for its excellent
service and customer relations. I would especially like to make mention of
Kathy, your sales manager, who assisted me in making decisions for the
purchase of table pads for my daughter who lives several states away. Your
gift certificates proved to be a great idea for me. Thank you for customer
service...a commodity that is shrinking fast in businesses today!!
Donna Columbus PALM HARBOR, FL

I am very happy to have found your company......
I have one of those "special needs" tables. It's a drop leaf with over-sized
dimensions, and when open it makes a very large oval. However, this didn't
seem to be a problem at all. I drew a pattern, sent it off, and back came my
table pad which fits perfectly. Thank you so much for your sales team. I
worked with Kathy and she was great!!!!!!!!!!!! It is so refreshing to get
good service. I am very impressed...in fact, that I ordered a pad for one of
my best friends as a birthday gift. Sincerely, Edward
Edward Sweeney Baltimore, MD

I just wanted to let you know that the table pad
arrived and looks wonderful. It fits perfectly and I am so pleased. This
protects my grandmother's table and I am glad I chose your company to make
it. Thanks for your help in processing the order and thanks to everyone for
such an excellent product. I think the workmanship is outstanding.
Grace Bush Saratoga, CA

I would just like to thank Kathy Emerson for helping
us with our table pads. She is very proffesional and knows here products
very well. We received our shippment exactly as Kathy said we would. Every
thing fit prefect. Kathy, Thanks again! Chris and Jan
Chris And Jan Jahn Fenton, MO

Thank you Kathy!! Your help was invaluable. It's
like you came into my home and did this yourself! You measuring directions
over the phone were a snap to complete and your input on the color selection
was right on the money! When you promised me fast delivery I had no idea
that it would have meant a mere 9 days! I am recommending Table Pad to all
of my friends and encouraging them to speak to you, as you definately know
what you're talking about. What a pleasure it was to deal with a knowlegible,
courteous phone representative. High praises to you and your company.
Jerri Teibel St. John, IN

I was extremely skeptical about measuring the table
for the pad by myself. I wasn't at all sure the pad would turn out to be the
right size. The sales staff walked me through the measuring process over the
phone. It turned out to be a perfect fit and came just in time for me to use
it for Thanksgiving. Thanks, Kathy!
Jane Lovitts Thousand Oaks, CA

I am so pleased with my table pad as I was about
to ruin the finish on my all wood dining room table.Even a hot cup of
coffee was making marks on it and they were hard to get rid of. This new
table pad has solved all of my problems. Thank you.
Sherry Sandal PUNTA GORDA , FL

We received our pads and could not be happier with these
marvelous pads. They are superior to our older ones by far. We especially like the
magnetic seam. What a difference this feature makes. It's not too many products on
the market today that surpass the buyers expections, and at a reasonable price.
Thank you Steve.
James Talbert Sterling, VA

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